Has the product seal been broken?
This product is applied to crops intended for consumption. For your safety, items with a broken safety seal cannot be verified as tamper-free and may not be eligible for return under the hygiene/health exception to the EU withdrawal right.
This item isn't eligible for withdrawal
[PLACEHOLDER — confirm exact rationale with legal before publishing] Because the safety seal has been broken, we're unable to verify the contents are free of tampering or contamination, so this item may be excluded from the withdrawal right under EU consumer protection law (Article 16, health/hygiene exception). If you have a concern about your order, our support team is happy to help.
Contact supportWithdrawal request received
We've received your withdrawal request and sent a confirmation to your email. Our team will follow up shortly.